IP Data Corporation is a privately held Class C corporation. We incorporated in 1998 in Alexandria, Virginia. Early in 2003 we moved to Edgewater Florida where the corporation was officially domesticated with the Department of State in Florida. As a service and information oriented company, our customers needs, requests and comments are the single largest driving force behind our policies and products - and we do listen, closely. We work with associates who surround the U.S. Patent & Trademark Office like a tight knit family. Our management and staff have been processing patent data in some form since 1993, and our extensive experience with Internet delivery of data and complex software engineering know-how provides us with a sharp competitive edge in several key fields related to data storage, conversion and delivery, as well as data organization and advanced search tools that are difficult, if not close to impossible to find elsewhere.
We consult with, and assist other IP data firms on the technical aspects of the patent data from the largest, most popular sources, and we continue to improve current products, data quality, and our IP data inventory, as well as designing and experimenting with new products and systems to make our customer's jobs easier.
Basic Business Policies
The most important people in our business are our clients. Some companies say this, but looking at some of the practices we see in this induistry, it apparently isn't as important as of ten as it is cliamed. We focus on customer service of existing clients ahead of all other functions we perform. More than once we have had to turn down new business to ensure we could take care of long standing client's needs. No one likes to admit this, but if we take you on as a client, you will understand and come to appreciate this level of dedication as a customer. Slow, steady growth, and DEPENDABLE PRODUCTS along with keeping all of our clients happy is the end result, and we sleep better each night for this attitude, as well.
It is our choice that people answer our phones, instead of a machine. If you call and a machine answers, I assure you that it is either after hours (and we often answer when closed), or that we are very busy. I can also assure you that it won't happen very often. If you have a problem with our services or any of our products, please let us know and we will take steps to correct the issue immediately. If a product or service we provide does not meet our advertised standards, or accepted industry standards that you have come to expect, we will solve the problem to your satisfaction, immediately.
We do not, nor will we at any time in the future, out-source any of our processes, product development or support functions outside of the United States. This decision is based on our desire to provide our clients with the very best products and services IN A TIMELY FASHION, and we feel that it is best accomplished with direct hands-on management which is difficult to carry out half way around the world, and we also feel that the people that service your needs should be a part of, and responsible for, the company with which you do business.
The Past & Future
IP Data Corporation started out as Sensory Publishing, Inc. in 1998 publishing technical, non-fiction and fiction titles in both print and electronic formats along with designing our own custom software to process and format the text and images for print publishing. In 2002 we shifted to focus on patent books from the Dept of Commerce and added patent data and search software to our offerings. Im 2015, for the sake of the environment, we decided to stop killing trees (printing books) and the summer of 2016 was our last printing. We highly recommend that everyone go electroinc for their patent books and manuals, for that same reason.
Our Patent Data Search Systems are available for both private, dedicated use for firms (in their offices), and online subscription based searching for everyone.
Thank you for taking the time to read this important information. As always, if you have questions or comments about our policies, services or products, please call us at 800-832-2823. We will be very happy to speak with you.
Executive Vice President