This agreement represents the complete understanding between IP Data Corporation. and you, the account holder, and supersedes any other written or oral agreement. Upon notice published online on this web site, IP Data Corp. can modify or amplify these terms and conditions, modify service prices, as well as discontinue or change any of the services or products offered. This will generally be for new products and product improvements. Continued use of your account with IP Data Corp. signifies your agreement to these terms and conditions, but, if you decide you do not agree with them, please contact our Accounting Department at 800-832-2823, so we may finalize and initiate the closure of your account. We want satisfied customers, and we will work hard to make sure that you are.

IP Data Corp. will provide services on its host computing systems to allow account holders to order and download documents or publications in various electronic formats, or to order and have printed documents or other media such as CD-ROM and DVD-ROM shipped to your location or a location you specify to the best of our ability. This service is in exchange for payment of the advertised fees or product prices in compliance with the terms and conditions of this agreement. The account holder is responsible for shipping and handling costs and these costs will be specified at the time of purchase if at all possible.  If this is not possible, you will be given the opportunity to specify that you desire to be notified when shipping and handling costs are calculated prior to shipping and finalizing the total order.

IP Data Corp. will strive to ensure that the documents and publications we provide are up to date, accurate and in good condition, to the best of our ability.  Most of the information that IP Data Corp. sells is derived from large inventories purchased from the U.S. government and IP Data Corp. uses it's proprietary software to further improve the quality of portions of these documents, but IP Data Corp. will not knowingly change the content of these documents and publications because we understand the legal implications of doing so. Because of the sheer volume of data, and the fact that many of the documents we receive from the U.S. government and other government sources are defective upon receipt, IP Data Corp. will not be held responsible for the accuracy of the contents of the documents or publications. For instance if there was a misspelling in an original patent document we received from the U.S. government, that misspelling will remain exactly as it was found when we received it (e.g., made by the patent examiner, publications author, etc.). We may, however, add the corrected word to an electronic index so it can be found in search systems, but we can't be sure we've found them all in these cases. We have reported, and will continue to report problems we find with documents and publications to the proper authorities, but we must pass them on to you exactly as they come from the source provider. To do otherwise means that we would be changing a legal document that we do not have the authority to change. We ask that you report obvious problems to us, and we will pass them on to the proper authority as necessary and confirm this to you, if you desire. If you receive a defective document and the original document we receive is also defective, we will attempt to resolve this by acquiring a new copy of the document at no additional charge to you. We ask that you notify us of the defective document, and it will be your choice whether you want a credit or a replacement document.

The payment terms of your account specify that the Net Unpaid Balance is Due 30 days from the date of each purchase with an additional grace period totaling the number of days from the purchase date to the end of the purchase month.  Note that this is from the shipping date, and not the order date.  For example, payment for an item purchased and shipped on May 15th would be absolutely due in our offices by June 30th. After that date, finance charges will accrue as follows:  A finance charge of 1.5% per month on all outstanding balances past the final due date will be added to your account as a separate line item.  These finance charges may be waived under certain circumstances, but you must speak to someone in our offices for a waiver. You are only charged for the documents you receive and any applicable shipping and handling charges, and you can always calls us for a credit or assistance if there is any kind of problem with the document or our service. We care about you and the quality of service we provide. Unpaid accounts with balances over $100.00 U.S. past 90 days may be sent to a collection agency.

IP Data Corp. ships printed publications and documents via traceable means (e.g., UPS) unless another method has been agreed upon in advance.  IP Data Corp. will not be responsible for delivery failure and delays in delivery caused by third party shipping companies (which is rare). IP Data Corp. will not be responsible for the speed and/or accuracy of the "Internet" connection established for the transmission of purchased documents or publications. We request that you notify us if you detect reduced delivery speeds, or other problems while using your services via the Internet and we will do everything reasonable within our power to correct or fix the problem, or find out where the fault exists. Because of the nature of the Internet, IP Data Corp. cannot, and will not guarantee that its electronic services, host computer download facilities, or email services will be available 100% of the time, but we assure you that we will strive for 100% availability.

US Patent documents are public domain by their very nature, and you are welcome to keep them, redistribute or even sell them, if you so desire. Be aware that IP Data Corp. will not be responsible for the contents and accuracy of any of these documents, even if we have enhanced them by removing noise, deskewing (straightening) crooked scanned documents, improving readability, etc. Quite often we receive damaged documents from the USPTO and it is not possible to examine every page of every document we receive. Some of our Government Publications Series books have enhancements that are copyrighted, such as an added table of contents or an index where none existed in the original government published version, therefore, you should check with us before copying these documents for redistribution.

You are expected to keep your provided password or PIN (Personal Identification Number) confidential. If you suspect your password or PIN has been compromised, you should request a new one as soon as possible, and you must advise us if you suspect purchases were made by someone other than yourself using your user ID and PIN or password. We record certain pieces of technical information on purchases and logons such as the Internet Protocol (IP) address and the terminal type that were used for the transaction. We can possibly tell if your account has been compromised if you advise us that purchases were made by someone other than you. If this happens, we will be glad to fully credit your account and assign you new logon credentials. We may even be able to tell who it was, or at least where it originated (city, state, country, or even the street address), but we can not guarantee this. Currently, only our credit card purchases are fully encrypted for security. Fully encrypting large amounts of highly compressed electronic patent data slows the transaction processes down, sometimes quite significantly. If you absolutely require a secure channel for orders, please calls us and we will arrange it.